• 02037400317
  • dejprivatehire@gmail.com
  • Bromley,England

Is my data protected?

We have a well-defined privacy policy that hinders the intrusion of the personal information of the customers. Your data will remain safe as per the privacy policy of D&J Private Hire LTD. In compliance with GDPR, we take all necessary steps to hamper the privacy invaders. We are also a cyber essentials certified company.

Am I charged for cancelling my ride?

You will not have to pay extra charges if you intend to cancel your booking with D&J Airport Transfer. Being a socially responsible local minicab / Airport transfer service in Bromley, we offer a 100% repayment guarantee. If you were charged for cancelling your booking, inform us immediately.

How to cancel a minicab after the vehicle is dispatched for my journey?

You can cancel the booking with D&J Airport Transfer conveniently Even if the driver is dispatched to your pickup location. Follow the below-mentioned method for cancellation of booking: Contact our customer assistance services team by calling on 02037400317. Immediately inform the operator about the cancellation of the booking. You will be asked to provide accurate details regarding pick-up and drop-off…

How to cancel a minicab booking before the vehicle is dispatched?

With us, you can cancel the reservation easily by following the below-mentioned procedure: Call us on 02037400317 to have a conversation regarding cancellation with the support services. You must inform the operator about the cancellation of the booking. The operator will collect booking details including date and time, flight number, pick up and drop off locations, booking number and other…

Can I cancel my booking?

D&J Airport Transfer will accept your request for the cancellation of the booking. The cancellation charges will apply only when the vehicle is sent to the pickup location for your journey. We do not apply additional charges if the vehicle is in the control room.

I may have left something in the minicab, how can I get back?

If you have lost something during your journey with us, we will take complete responsibility for your belongings. We will hand over the lost item to our office. You can take away the item anytime from our office. Alternatively, we can send the item to your doorstep through our drivers by arranging a convenient date /time. Our local minicabs in…

Where do I meet my driver at the airport?

Each airport in the United Kingdom has a different location for meeting points. If you follow the instructions provided in the booking confirmation email, you will easily spot the driver. You can note down the following meeting points at the airports for your convenience. Luton Airport: Costa Coffee- If you want the driver to pick you up from the inside…

What if my flight is diverted to another airport?

When you choose to travel with us then we will take care of your travel-related needs. If your flight is diverted to another airport, please let us immediately through call or email. Being an efficient minicab / Airport transfer service company, we will promptly modify your booking. In order to prevent mishaps and inconveniences, you are requested to keep us…